I just got off the phone with Natasha at Apple support. She said that there is an official case started now with engineering because they have enough cases. Im not sure if that is something new for us or not, not sure if a case has been open long. Maybe having an official case will help. She said they are well aware of the problem now because of the number of people calling in.
I told her how some of you are reporting even more problems with 15.3 now, and it didnt clear up the issue. They want me to update my APTV4k to 15.3 but I said no. I told her how rare the problem is for me now and that I dont want to make it worse. They wanted me to update and then send them another report like I did before. I told her to tell them I dont want to make my device problem worse by updating . She is going to email them and tell them what I said and let them know that, from what I can tell, 15.3 has possibly made the problem happen more frequently. 15.3 definitely didnt fix the issue.
So my case is still open and she is going to call me back in 2 weeks to let me know what has happened. I hope all of you can find time to call in too and report what has happened. If youre running the new 15.3 it would be great to send them the diagnostic file. I would do it myself but I dont want to update to that since it seems even worse.
