TomDac
former MLO owner/operator
Hey all,
My pass labs x250 made it to the buyer today (Johnny). He says the original box seems undamaged. He set up the amp and connected his odysseys to it and first texted me and said the amp was fine. Later he said he thought the woofer on one of his Odysseys was blown.
Now he is saying one of the channels on the amp is not working.
The amp was working fine in my system. He paid for and arranged shipping via fedex and sent me a pdf label and I put it on the box and shipped it. He says he insured it.
He's upset that the amp is not working. I assured him it WAS working when I had it.
Maybe during shipping something happened to it - the box was dropped maybe!?!??? I don't know.
My thought is to call fedex and tell them the situation and see if they can pay for the repair.
I've offered to split the cost of shipping it to Pass Labs for repair and then we can at least find out what's wrong with it and how much it will cost to fix it.
The buyer is a good guy, albeit new to hi-end gear. He says he connected it up correctly.
What suggestions do you guys have? Johnny, please chime in also, please.
Tom
My pass labs x250 made it to the buyer today (Johnny). He says the original box seems undamaged. He set up the amp and connected his odysseys to it and first texted me and said the amp was fine. Later he said he thought the woofer on one of his Odysseys was blown.
Now he is saying one of the channels on the amp is not working.
The amp was working fine in my system. He paid for and arranged shipping via fedex and sent me a pdf label and I put it on the box and shipped it. He says he insured it.
He's upset that the amp is not working. I assured him it WAS working when I had it.
Maybe during shipping something happened to it - the box was dropped maybe!?!??? I don't know.
My thought is to call fedex and tell them the situation and see if they can pay for the repair.
I've offered to split the cost of shipping it to Pass Labs for repair and then we can at least find out what's wrong with it and how much it will cost to fix it.
The buyer is a good guy, albeit new to hi-end gear. He says he connected it up correctly.
What suggestions do you guys have? Johnny, please chime in also, please.
Tom
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