With CLX nearly 10 years old, have you had any technical problems with them?

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Robert D

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What is disturbing to me is that the loss of upper octaves was NOT gradual but rather "hear(sic!) yesterday, gone today"!
Is there something that can/should be checked to assure electronics have not been compromised?

Who is the best contact to inquire with about availability and cost of replacement mid/treble panels?
I am located in Central CT 06111
Sounds more like one of the wires' soldering came loose maybe? That should show with a physical examination.
 

Paul172

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What is disturbing to me is that the loss of upper octaves was NOT gradual but rather "hear(sic!) yesterday, gone today"!
Is there something that can/should be checked to assure electronics have not been compromised?

Who is the best contact to inquire with about availability and cost of replacement mid/treble panels?
I am located in Central CT 06111
 

BigGuy

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Is there a name and phone number for current Tech Support at M-L?
Sounds more like one of the wires' soldering came loose maybe? That should show with a physical examination.
Your lips to the goddess' ear since a loose wire is something I can handle.

Have a call into ML Customer service so waiting for a call-back.
Hopefully they can give me a Betty Crocker recipe of various things than can either be visually checked or measured with multimeter.
 

DaVinci Media

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Is there a name and phone number for current Tech Support at M-L?


Your lips to the goddess' ear since a loose wire is something I can handle.

Have a call into ML Customer service so waiting for a call-back.
Hopefully they can give me a Betty Crocker recipe of various things than can either be visually checked or measured with multimeter.
Please give me a call on my mobile, 414-975-5986 if there is anything I can be of assistance with. Shawn
 

BigGuy

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Please give me a call on my mobile, 414-975-5986 if there is anything I can be of assistance with. Shawn
Thanks for the offer, Shawn. I now have a service ticket open with M-L and first recommendations were to vacuum the panels (which I had done when issue first came to light) and also to switch mid/treble panels between the two speakers (which I will be doing within next 24-48 hours).

Stay tuned!
 

BigGuy

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Thanks for the offer, Shawn. I now have a service ticket open with M-L and first recommendations were to vacuum the panels (which I had done when issue first came to light) and also to switch mid/treble panels between the two speakers (which I will be doing within next 24-48 hours).

Stay tuned!
Good news, bad news.
Today my sound room looks like a Martin Logan assembly annex.
Switching panels determined that both L and R mid/treble panels are OK. FWIW, the sudden change in output from normal to none suggested to me that is was not a panel issue but rather electronics.

Waiting for follow-up guidance from ML on path forward.
 

DaVinci Media

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Good news, bad news.
Today my sound room looks like a Martin Logan assembly annex.
Switching panels determined that both L and R mid/treble panels are OK. FWIW, the sudden change in output from normal to none suggested to me that is was not a panel issue but rather electronics.

Waiting for follow-up guidance from ML on path forward.
Do you feel ML service is doing a good job? I can shake some trees if needed.
 

DaVinci Media

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Di Vinci audio
414-479-1829
Milwaukee, Wi

There is a Di Vinci in Switzerland.
Also, 414-479-1829 is our old phone number from years ago. If that is coming up anywhere please let me know so I can have it changed. 830-DAVINCI (830-328-4624) is the number now :) Also my personal mobile is 414-975-5986 which anyone is free to call, as you will get me the quickesr that way.
 

Brad225

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Also, 414-479-1829 is our old phone number from years ago. If that is coming up anywhere please let me know so I can have it changed. 830-DAVINCI (830-328-4624) is the number now :) Also my personal mobile is 414-975-5986 which anyone is free to call, as you will get me the quickesr that way.
I'm old Shawn, thats probably why it showed up.
I did a search on Bing and your business came up. That was the # that was shown.

Happily listening to Carmen Gomes - Thousand Shades of Blue on my amazing CLX.

Brad
 

Brad225

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Good news, bad news.
Today my sound room looks like a Martin Logan assembly annex.
Switching panels determined that both L and R mid/treble panels are OK. FWIW, the sudden change in output from normal to none suggested to me that is was not a panel issue but rather electronics.

Waiting for follow-up guidance from ML on path forward.
If I had to choose I would take an electrical issue over bad panels.
More people can fix an electrical issue but panel repair, you know what I mean.
ML has always been great helping take care of electrical interface issues.
Good Luck and keep us updated.
 

BigGuy

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Good news, bad news.
Today my sound room looks like a Martin Logan assembly annex.
Switching panels determined that both L and R mid/treble panels are OK. FWIW, the sudden change in output from normal to none suggested to me that is was not a panel issue but rather electronics.

Waiting for follow-up guidance from ML on path forward.
Sound room still looks like an assembly annex but happy to report that switching power supplies from R to L resulted in no output from L channel...using either of the two mid/tweeter panels. What I have is a power supply failure,

Ron @ Martin Logan has been great at answering questions and providing step-by-step pdf instructions for each element of the troubleshooting.

Replacement power supply will cost about $350 incl S/H and was ordered this AM.
.
"Sounds like" it will be mono listening for the near term...assuming I can put at least Humpty back together again!
 

Brad225

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Sorry there is a problem but that is an easy fix.
$350 isn't nothing but it could be much worse.

Humpty will be happy to be reassembled I assure you.
 

Big Dog RJ

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That sounds like a pretty easy fix! At 350 smackers... way to go, very reasonable given today's prices... especially charges just for labour. Whenever I get my car serviced, the bill comes to double that amount, and 90% is the dam labour charge! I wouldn't sweat one bit on $350.

I think your CLX's will be up and running in no time, and you'll be enjoying those fine tunes!
Cheers, RJ
 

BigGuy

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Sorry there is a problem but that is an easy fix.
$350 isn't nothing but it could be much worse.

Humpty will be happy to be reassembled I assure you.
Yeah, Humpty this weekend. Dumpty next week. Missing the boy's choir! ;)
 
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