A good friend bought a ROTEL RA-1592 integrated amp (not the new MKII version) based on my recommendation of how satisfied I was with my ROTEL RC-1590 preamp / ROTEL RB-1582MKII amp combo. He has a turntable connected and recently discovered there was "noise" coming from his speakers when the phono input was selected and the volume level approached "60" when no music was playing.
I do not have a turntable connected to my system. However since the RC-1590 preamp is basically the "front end" of his integrated amp and the RB-1582MkII amp is the"back end" I was curious and wanted to find out if my phono section was also noisy. Sure enough, I get a "hash" type noise (similar to FM radio inter-station type "pink" noise) that is audible thru my ESL-X speakers when the volume level approached "60" even though no turntable is connected.
Seems to me this noise is internally generated by the preamp and is possibly a warranty repair issue but Rotel tech support tells me they will not even trouble shoot my problem or issue an RA until I get a turntable connected. My friend says he has reached out to Rotel to tell them about his problem but they have not responded.
I realize I can use an external phono preamp to overcome this problem but it sure stings to know that I have to do that if I want to playback vinyl after spending almost $2K for a preamp !
Just wondering if this has occurred to anyone else with Rotel products out there?
I do not have a turntable connected to my system. However since the RC-1590 preamp is basically the "front end" of his integrated amp and the RB-1582MkII amp is the"back end" I was curious and wanted to find out if my phono section was also noisy. Sure enough, I get a "hash" type noise (similar to FM radio inter-station type "pink" noise) that is audible thru my ESL-X speakers when the volume level approached "60" even though no turntable is connected.
Seems to me this noise is internally generated by the preamp and is possibly a warranty repair issue but Rotel tech support tells me they will not even trouble shoot my problem or issue an RA until I get a turntable connected. My friend says he has reached out to Rotel to tell them about his problem but they have not responded.
I realize I can use an external phono preamp to overcome this problem but it sure stings to know that I have to do that if I want to playback vinyl after spending almost $2K for a preamp !
Just wondering if this has occurred to anyone else with Rotel products out there?