Well I was playing the Summits the other day and I noticed they weren't sounding quite right. So after doing some checking I found the woofers in the left speaker weren't playing at all and the led light in the back remained red. It's supposed to be either orange (standby) or green (activated). I checked the manual and tried a few things like unplugging to reset and plugging back but no change.
I called ML and they determined the internal amp must have gone bad. They are sending me a new amp to replace the bad one. The swap sounds like a fairly simple job and I actually look forward to getting into the speaker to see what makes it tick. I believe the amp is attached to the rear panel so it's a matter of removing and replacing the panel with attached amp and a couple of connectors. We also determined I have the older Ice Power control boards so they are sending me an updated pair of those too.
It's a bummer that this happened but knowing Martin Logan's outstanding reputation for taking care of thier customers I knew before I even called that they were going to do what ever needed to be done to make it right and they are certainly doing that. The new amp should be here by Tuesday and they'll be up and running again by then.
in the meantime, I have a pair of Aeons in thier place and they are sounding real nice with my new Art Audio Jota tube amp. I'm surprised how well it handles the Aeons since the speaker is rated at 89db and the amp is just 24 watts of SET tube power. The detail, soundstaging, imaging and bass is all very good but it's not quite what the Summits can do.
I've had 13 ML speakers over the past 3 years and I currently have 9 ML speakers and this is the first time that I've ever had to call the ML service dept. There's a good reason why I like this brand. I think I'll stay with 'em for a while.
I called ML and they determined the internal amp must have gone bad. They are sending me a new amp to replace the bad one. The swap sounds like a fairly simple job and I actually look forward to getting into the speaker to see what makes it tick. I believe the amp is attached to the rear panel so it's a matter of removing and replacing the panel with attached amp and a couple of connectors. We also determined I have the older Ice Power control boards so they are sending me an updated pair of those too.
It's a bummer that this happened but knowing Martin Logan's outstanding reputation for taking care of thier customers I knew before I even called that they were going to do what ever needed to be done to make it right and they are certainly doing that. The new amp should be here by Tuesday and they'll be up and running again by then.
in the meantime, I have a pair of Aeons in thier place and they are sounding real nice with my new Art Audio Jota tube amp. I'm surprised how well it handles the Aeons since the speaker is rated at 89db and the amp is just 24 watts of SET tube power. The detail, soundstaging, imaging and bass is all very good but it's not quite what the Summits can do.
I've had 13 ML speakers over the past 3 years and I currently have 9 ML speakers and this is the first time that I've ever had to call the ML service dept. There's a good reason why I like this brand. I think I'll stay with 'em for a while.
Let us know how the you handle the instillation of the new Ice Power amps... 
