Ascent i low volume on 1 panel

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Justinlwtx

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Joined
Jul 3, 2015
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Location
Houston, TX
I need a little help troubleshooting. I bought this pair, knowing one panel was not working. I opened the box up this morning, and found "8894 Upgraded to 'i' and QC". Explains why the speaker is labeled as Ascent, but has the blue LED of the i model.

On to the issue. I checked continuity on all of the panel connections, followed back to the terminal block, all good. I'm trying to check voltages in the circuit, but I'm not quite sure what I should be testing.

The weird thing is, when I check voltage with my digital meter between the red and black wires going to the panel it begins to play loud. I assume my meter is charging the panel.

Can someone help me with test points and voltages so I can nail down the issue? My thought is the transformer, but I'd like to be a little more educated on making that determination.

Thanks in advance!
 
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